Make a video call.Chat, Video, and Audio Calls in Microsoft Teams – Technology Support Center – Knowledge Base

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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– How to make a video call on microsoft teams – how to make a video call on microsoft teams

 
Type the name or names into the To field at the top of your new chat. Select Video call or Audio call. to start a call.

Guide: How to make video calls with Microsoft Teams? – Conference Call – What do you want to do?

 
Was this information helpful? Change the call’s Meeting views. The first icon is the video call feature on Microsoft Teams.

How to Use Microsoft Teams Video Calling | Video + FAQs

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Microsoft Teams dialer helps you to be more productive and get work done effectively by calling customers directly from within the Dynamics Sales Hub app. You can make and receive calls through Teams. When you sign in to your organization, you can view the Calls preview dialer pane on the right side of the page.

Select the phone in the upper-right corner of the page to open the Calls preview and view the dial pad. You can use Microsoft Teams to call a customer directly from the dialer, a record, or a work item. In the Business Phone field, a phone number has been associated with the contact Nancy Anderson. Select corresponding to the phone number. The call is established.

Your work list opens. You can see the phone call activities that are pending for the day. In this example, the phone call activity for Nancy Anderson is pending for the day. Select corresponding to the work item. The Teams dialer opens, and the call is established. You can also use the Call option in the Up next widget to make the call.

You can receive calls in Dynamics Sales. When a call is received, a notification is displayed in the lower-right corner of the page, as shown in the following image:. The caller name is automatically displayed when the phone number is associated with a record. To receive the call, select Answer.

The Teams telephony panel opens and the call is connected. A phone call activity is created and appears on the timeline of the record. If the received call isn’t associated with any record, only a phone call activity is created. Configure conversation intelligence for real-time analysis of your call data with overview, summary, transcription, insights, and action items. More information: Get real-time call data through Teams call. You don’t have the necessary license or role to perform the steps.

Your organization might be using a custom app and hence the site map and UI will be different. Check with your administrator for the exact steps. The steps described in this documentation are specific to the out-of-the-box Sales Hub or Sales Professional app. Configure Microsoft Teams dialer Get real-time call data through Teams call. Skip to main content. This browser is no longer supported. Download Microsoft Edge More info.

Table of contents Exit focus mode. Table of contents. Important While in preview, Teams calls does not support emergency calling. Preview features are not complete, but are made available to you before general availability so you can evaluate them and provide feedback to Microsoft.

Preview features are not intended for production use and may have limited or restricted functionality, as further explained in our Product Terms. Note An administrator must configure the Microsoft Teams dialer in your organization for you to use it.

Note Verify that a valid phone number is associated with the Dynamics records or work item. Note You can also use the Call option in the Up next widget to make the call. Submit and view feedback for This product This page. View all page feedback. In this article. Any primary sales role, such as salesperson or sales manager More information: Primary sales roles.